Notice of Non-Discrimination

Aurora Mental Health & Recovery and its subsidiaries (AMHR) comply with applicable federal and state civil rights laws. We will not discriminate against, or deny services to, any individual due to their race, color, national origin, age, disability, or sex. We do not discriminate against any individual due to their ancestry, creed, gender, gender expression or identity, genetic testing, marital status, military status, political affiliation, pregnancy, religion, or sexual orientation in any of its activities or operations. Activities and operations include, but are not limited to provision of services, recruitment, hiring, or termination of staff, recruitment and selection of volunteers, and selection of vendors. We are committed to maintaining an environment that respects the dignity of each individual in our community. We do not tolerate discrimination in any form or context including harassment or exclusion.
Additionally, for clients, AMHR does not discriminate in the provision of services to an individual based on the individual's ability to pay, whether payment for those services would be made under Medicare, Medicaid, or CHP. No one is denied access to services due to inability to pay. There is a Sliding Fee Scale for individuals based on Federal Poverty Guidelines of family size and income.
To this end, AMHR provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages
If you need these services, please ask any staff member or the manager of the program in which you are seeking services.
If you believe that Aurora Mental Health & Recovery has failed to provide these services or discriminated against you in another way relative to its Non-Discrimination policy, you can file a discrimination grievance in person or by mail, fax, or email with AMHR Civil Rights Coordinator, who is also available to assist you in filing a grievance should you desire that assistance:
Danielle Wilham or Shelly Fitzgerald
Client Representatives, Civil Rights (Section 1557) Coordinators
1290 Chambers Road
Aurora, CO 80011
303-617-2343 (all callers, including deaf/hard of hearing)
grievance@auroramhr.org
You can also file a civil rights complaint or a discrimination grievance with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 2020
1-00-368-1019, 800-537-7697 (TDD)

Limited English Proficiency

Interpreters Available

ENGLISH: ATTENTION: Do you speak [language]? Language assistance services, free of charge, are available to you.

SPANISH: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.

VIETNAMESE: CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.

CHINESE: 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電

KOREAN: 주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  번으로 전화해 주십시오.

RUSSIAN: ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните

AMHARIC: እርስዎ፣ ወይም እርስዎ የሚያግዙት ግለሰብ፣ ስለ ጥያቄ ካላችሁ፣ ያለ ምንም ክፍያ በቋንቋዎ እርዳታና መረጃ የማግኘት መብት አላችሁ። ከአስተርጓሚ ጋር ለመነጋገር፣  ይደውሉ።

ARABIC:ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 1- (رقم هاتف الصم والبكم:

GERMAN: ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.

FRENCH: ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement.

NEPALI : यदि तपाईं आफ्ना लादि आफैं आवेिनको काम ििै, वा कसैलाई मद्दत ििै हुनुहुन्छ, बारे प्रश्नहरू छन् भने आफ्नो मातृभाषामा दन:शुल्क सहायता वा जानकारी पाउने अदिकार छ । िोभाषे (इन्टरप्रेटर) सँि कुरा िनुुपरे मा फोन िनुुहोस् ।

TAGALOG : Ang Paunawa na ito ay naglalaman ng mahalagang impormasyon. Ang paunawa na ito ay naglalaman ng mahalagang impormasyon tungkol sa iyong aplikasyon o pagsakop sa pamamagitan ng Tingnan ang mga mahalagang petsa dito sa paunawa. Maaring mangailangan ka na magsagawa ng hakbang sa ilang mga itinakdang panahon upang mapanatili ang iyong pagsakop sa kalusugan o tulong na walang gastos. May karapatan ka na makakuha ng ganitong impormasyon at tulong sa iyong wika ng walang gastos.

JAPANESE : 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。まで、お電話にてご連絡ください。

CUSHITE: Isin yookan namni biraa isin deeggartan irratti gaaffii yo qabaattan, kaffaltii irraa bilisa haala ta’een afaan keessaniin odeeffannoo argachuu fi deeggarsa argachuuf mirga ni qabdu. Nama isiniif ibsu argachuuf, lakkoofsa bilbilaa  tiin bilbilaa.

FARSI: توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با  تماس بگیرید.

BASSA: Dè ɖɛ nìà kɛ dyéɖé gbo: Ɔ jǔ ké m̀ [Ɓàsɔ́ɔ̀-wùɖù-po-nyɔ̀] jǔ ní, nìí, à wuɖu kà kò ɖò po-poɔ̀ ɓɛ́ìn m̀ gbo kpáa. Ɖá

YORUBA: AKIYESI: Ti o ba nso ede Yoruba ofe ni iranlowo lori ede wa fun yin o. E pe ero ibanisoro yi

IBO: Ige nti: O buru na asu Ibo asusu, enyemaka diri gi site na

American Sign Language: